The Customer Champion
Think customer success is just fancy support? Grab a coffee - we need to talk
Navigate the traps that sink most customer programs
Five proven plays for customer success that actually work
Breaking down the essential components of customer success.
Every growth stage demands a different gear shift.
The future of customer success is less 'help desk' and more 'growth architect'.
Yesterday's support desk is today's growth engine.
Because every awkward growth spurt needs a game plan.
Why you should move from reactive to proactive when it comes to customer success.